Westar Energy and KCP&L have launched a customer education campaign to introduce the companies new brand name, Evergy.
Westar and KCP&L merged in June 2018 to form the parent company, Evergy. The new company delayed changing its name for customers to minimize confusion. Advertisements will communicate when the name change becomes effective in October.
“Our service and product touch everyone in the communities we serve. When they see Evergy on trucks, in the news and in their mailbox, we want them to recognize their local energy provider,” said Chuck Caisley, Evergy’s chief customer officer.
Today customers can still reach both companies at their respective telephone numbers and websites. Outage reporting, bill payment and other business functions for customers have not changed. When the rebrand is complete in October, web customers will be redirected to evergy.com, bills and other correspondence will be mailed with the Evergy logo. In the upcoming weeks customers will receive information about the name change in a variety of ways, including advertisements, direct mail, email and inserts in their billing statements.